Muses Publishing House (Pvt) Ltd. (MusesBooks)
1. OVERVIEW
These Pre-Order Terms and Conditions (“Terms”) govern all pre-orders placed with Muses Publishing House (Pvt) Ltd. (“MusesBooks”, “we”, “us”, or “our”).
By placing a pre-order for any product through our website or services, you agree to be legally bound by these Terms.
2. PRE-ORDER RESERVATION
When placing a pre-order, you agree to provide accurate, complete, and up-to-date information, including billing and shipping details.
You are responsible for ensuring that your information remains correct. We are not liable for delays or failed deliveries caused by incorrect or outdated information.
You may update your details at any time before shipment by contacting us via email or our official communication channels.
We reserve the right to accept, delay, or decline any pre-order at our discretion, including to manage stock or production limitations. If we cancel a pre-order, you will receive a full refund of the purchase price
3. PAYMENT
Payment terms depend on the selected payment method and delivery option.
Full or partial payment may be required at the time of placing a pre-order.
All payment details are processed securely through authorized payment providers.
4. PRODUCTION AND PRIORITY
Pre-orders are fulfilled in the order they are received. However, this does not guarantee a specific queue position or delivery sequence number.
We may use or allocate products for internal testing, evaluation, promotional purposes, or limited public release before fulfilling pre-orders.
Such activities may affect production timelines but will not affect customer rights under these Terms.
5. DELIVERY AND DELAYS
All delivery dates provided are estimates only and are not guaranteed.
Delays may occur due to production, logistics, or other unforeseen circumstances.
We are not liable for any indirect loss or damages caused by delivery delays.
We will make reasonable efforts to provide updates regarding delivery timelines.
If you choose not to wait for a delayed product, you may cancel your pre-order in accordance with Section 7.
6. PRICING
The price applicable at the time of pre-order will be honored at the time of purchase.
If the price decreases after your pre-order, we may refund the difference at our discretion.
If the price increases, your order remains protected at the original pre-order price.
Taxes, customs duties, and other applicable government charges are the responsibility of the customer.
7. CANCELLATION AND REFUNDS
You may cancel your pre-order at any time before the product has been dispatched or prepared for delivery.
Upon valid cancellation, a full refund of the purchase price will be issued without interest or processing fees.
We also reserve the right to cancel any pre-order at our discretion. In such cases, a full refund will be provided.
Limited edition products may be subject to separate cancellation restrictions, which will be communicated at the time of purchase.
8. LIMITATION OF LIABILITY
To the maximum extent permitted by law, MusesBooks shall not be liable for any indirect, incidental, or consequential damages arising from pre-order delays, cancellations, or fulfillment issues.
If liability is established, your sole remedy shall be limited to a refund of the amount paid for the pre-ordered product.
9. TERMS OF SALE
All pre-orders are also subject to our general Terms of Service and applicable policies, including refund and return policies.
In case of conflict between these Pre-Order Terms and general Terms of Service, these Pre-Order Terms shall apply specifically to pre-order transactions.
10. CUSTOMER INFORMATION
All personal data collected during pre-ordering is processed in accordance with our Privacy Policy.
11. CHANGES TO THESE TERMS
We reserve the right to modify or update these Terms at any time.
Changes will be posted on our website. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
We reserve the right to modify or update these Terms at any time.
Changes will be posted on our website. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
12. CONTACT INFORMATION
For any questions regarding pre-orders, you may contact us at:
